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FAQ'S
How do I set up my email accounts with my BlackBerry?
By linking your email accounts to your unit via web client
How do I activate my web client?
Click on the web client link above and follow the instructions. A more detailed version of the activation process is available on the desktop version of this site.
Is the BlackBerry Mac compatible
Yes.
How many Email accounts can I associate with my web client?
Up to 10 email accounts.
How much data will I incur when I view the internet?
The amount of data that is incurred will be based on the sites visited. Websites that have a lot of pictures will incur more data. If you do not subscribe to a higher volume of data, use your WAP browser. Your WAP browser will only allow you to visit sites designed for internet on wireless handhelds which will save your data usage.
What are the rates for data roaming overseas?
Due to change in rates and liability reasons we STRONGLY recommend that you contact your service provider before traveling outside of North America.
What attachments can I open with my BlackBerry?
You can open Microsoft Word, Excel and PowerPoint, WordPerfect and Adobe PDF documents and ASCII text.
Can I have my work email forwarded to my BlackBerry?
Yes.
Note: Check with your company’s system administrator to verify that you are allowed to forward your company e-mail to your BlackBerry Internet Service account. Forwarding e-mail to BlackBerry Internet Service does not offer the advanced security features of the BlackBerry Enterprise Server.
-Create a forwarding rule in your desktop e-mail client to forward your e-mail to BlackBerry Internet Service
-Request that your company’s system administrator create a forwarding rule directly on the enterprise server (Novell® GroupWise, Sun® iPlanet, etc.) to forward your e-mail to your BlackBerry Internet Service account. You can import contacts into your BlackBerry Internet Service Address Book from Microsoft Outlook® 2000 by importing a .csv file.
1. Open your Address Book.
2. On the menu bar, click Import.
3. Click Browse. In the Choose file window, select the file that you want
to import, and click Open.
4. The file appears in the File field. Click Add.
5. The imported contact information appears in your Address Book.
Please visit us using your desktop for a more detailed support http://glentel.fortunecity.com